Privacy Policy

1.Who we are

In Play Tips (“IPT”, “we”, “us”, “our”) is an Australian sports research and analysis service. We publish data-driven betting tips, statistics and educational content. We are not a bookmaker, betting operator or financial adviser, and we do not accept, place or handle bets or betting funds.

This Privacy Policy explains how we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You can reach us about privacy by direct message through our official In Play Tips Discord or social media channels.

2.Information we collect

We only collect personal information that is reasonably necessary to run our services. This may include:

• Account and contact details — your name, email address, username and Discord handle.
• Payment information — processed securely by our third-party payment provider. We do not see or store your full card number; we may retain limited records such as the last four digits, billing status and transaction history.
• Communications — messages, support requests, feedback and survey responses you send us.
• Technical and usage data — IP address, device and browser type, approximate location, pages viewed and referring links, collected automatically via cookies and analytics.
• Marketing preferences — your consent settings and whether you have opted out.

3.How we collect it

We collect personal information directly from you (when you sign up, subscribe, join our Discord or contact us), automatically (through cookies and analytics as you use the site), and occasionally from third parties such as our payment provider, Discord and analytics tools.

4.Why we use your information

We use your personal information to:

• Create and manage your account and membership access.
• Process payments, renewals and cancellations.
• Deliver tips, content and member communications via Discord and email.
• Respond to your enquiries and provide support.
• Send service updates and, where you have consented, marketing messages.
• Operate, secure and improve our website and services.
• Detect, prevent and address fraud, abuse or breaches of our Terms.
• Meet our legal and regulatory obligations.

5.Disclosure to third parties

We do not sell your personal information. We share it only with trusted service providers who help us operate, and only to the extent they need it — for example, our payment provider, Discord, email and CRM tools, website hosting and content delivery, and analytics providers.

We may also disclose information where required or authorised by law, to enforce our Terms, or to protect the rights, safety and property of IPT, our members or others.

6.Overseas disclosure

Some of our service providers (including hosting, payment, Discord and analytics) may store or process information outside Australia, such as in the United States or the European Union. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.

7.Cookies and analytics

We use cookies and similar technologies to keep you logged in, remember preferences, understand how the site is used and improve performance. Some cookies are essential; others are for analytics. You can control or disable cookies through your browser settings, though some features may not work correctly without them.

8.Marketing and your choices

Where permitted, we may send you marketing communications about our services. You can opt out at any time by using the unsubscribe link in our emails or by contacting us. We handle electronic marketing consistently with the Spam Act 2003 (Cth).

9.Data security

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10.Data retention

We keep personal information only for as long as it is needed for the purposes described in this policy or to meet our legal obligations. When it is no longer required, we take reasonable steps to delete or de-identify it.

11.Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us by direct message through our official In Play Tips Discord or social media channels. We may need to verify your identity before acting on a request, and in limited circumstances we may decline access as permitted by law, in which case we will explain why.

12.Complaints

If you believe we have mishandled your personal information, please contact us first by direct message through our official In Play Tips Discord or social media channels so we can investigate and respond. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

13.Third-party links

Our website or community may occasionally contain links to third-party websites or tools that we use to run our services, such as our Discord community or support resources. We are not responsible for the content or privacy practices of any third-party site, and we encourage you to review their policies.

14.Age restriction

Our services are strictly for people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.

15.Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The latest version will always be available on this page, and your continued use of our services after any change means you accept the updated policy.